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Privacy Policy

Last updated: December 13, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, company details)
  • Payment information
  • Communications and messages sent through our services
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. This includes encryption, access controls, and regular security assessments.

4. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data

6. GDPR Compliance

For users in the European Economic Area, we comply with GDPR requirements. This includes lawful basis for processing, data minimization, and providing data subject rights.

7. Contact Us

For privacy-related questions or to exercise your rights, use the contact page so the request can be routed through governed intake.

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AfriRoute is a global Communications Platform as a Service (CPaaS), infrastructure, and AI orchestration platform built for high-regulation and high-resilience markets. Programmable APIs for messaging, voice, USSD, mobile money payments, and contact center operations. Born in Africa. Built for the world's most complex markets. AfriRoute is not affiliated with mining, logistics, commodity intelligence, or precious metals businesses using a similar name.